Brainstorming often leads a team to the answers you can't seem to find any other way. And effective questions promote effective brainstorming. Ask the right questions and you'll get the right responses.
There are some common ways to lose favor with leadership.
I know about myself that I can be guilty of thinking every idea is a good idea. I also know that can be dangerous as a leader.
In this crazy world of ours, there are many people who don’t know the difference between sickness and health. I can’t tell you how many times mothers and fathers bring their kids to my office worried that their child has some kind of malady, only to find out their kid’s body is working perfectly and …
Why Bread is Bad for DucksNot only can bread be fattening to ducks and make it harder for them to fly and otherwise evade predators, feeding ducks...
One way to transform satisfied customers into delighted customers is through the element of surprise---a surpise that typically exceeds their expectations.
There are many reasons why people say no to the sale, and most often it's not because they're not interested.
If you look at Apple’s products and stores, it is all about the customer experience. What’s the experience you are providing for your customers? If you are not sure, hire a private shopper to rate it for you. Bottom line, we cannot be in the dark as to how our customers value their experience in doing business with us
In fact, we probably do know what the experience is like based on our sales revenues. If revenues are up, the experience is likely…
Everyone wants to make an IMPACT to dramatically increase their sales. By understanding and executing the elements involved in creating IMPACT, you can dramatically increase your sales in a short period of time! As a sales and leadership expert, I've created a formula that will show you how you can create IMPACT and dramatically increase your sales!
You can dramatically increase sales by helping your customer succeed. But how do you do that
1. Become a stakeholder in your customers success. Make it part of your responsibility to help them succeed.
2. Develop a relationship with your customer that shows you are invested in them. This sets you apart from your competition that pushes products or tries to sell them.
Watch this short video on how you can Become Part of the Inner Fabric with Your Customer; then continue reading…